Welcome to the Lizulu Support Center. We’re here to help you have the best experience on our platform. If you’re experiencing any issues or have questions, this page provides answers and contact information.
Order Issues
- Track your order: Go to My Account > Orders to see order status.
- Missing or delayed order? Contact our team via the email support@lizulu.com with your order number.
- Cancel an order: You can cancel if the order has not been processed or shipped.
Selling on Lizulu
- How to become a seller: Visit our Seller Portal at https://lizulu.com/vendor-register/and follow the signup process.
- Support for sellers: Login to your seller dashboard and click on Support for personalized assistance.
📱 App & Account Help
- Reset your password: Use the Forgot Password link on the login screen.
- App not working properly? Try updating the app, restarting your device, or clearing app cache.
- Bug or issue: Please report with screenshots to help us resolve faster.
Contact Us
You can also contact us by submitting your enquiries this form
If your issue is not listed above, please reach out:
📧 Email: support@lizulu.com
📞 Phone: +265 987210995 (Mon–Fri, 9am–5pm CAT)
🌐 Website: www.lizulu.com
📍 Head Office: Area 3, Lilongwe, Malawi
Feedback & Suggestions
We value your input. Send suggestions to: feedback@lizulu.com